Refund policy

Last Updated: March 14, 2026

GrowCore Systems sells specialized equipment, including greenhouses, hydroponic systems, and growing technology. Due to the size and nature of these products, return policies may vary.

Returns

Returns may be accepted within 30 days of delivery if:

• The item is unused

• The product is in original packaging

• The product is in resellable condition

Customers must contact support prior to returning any product.

Return shipping costs may apply.

Certain items may be subject to restocking fees, depending on the manufacturer.

Non-Returnable Items

Some items may not be eligible for return, including:

• custom orders

• assembled equipment

• used or installed products

• clearance or final sale items

Damaged or Defective Products

If a product arrives damaged or defective, please contact us within 5 days of delivery. We may request photos of the damage in order to assist with replacements or claims.

Manufacturer Warranties

Many products sold by GrowCore Systems include manufacturer warranties. Warranty terms vary depending on the manufacturer.

Customers should refer to the warranty information provided with their product.

GrowCore Systems will assist customers in contacting manufacturers when applicable.

Refund Processing

Approved refunds will be issued to the original payment method once the returned item is received and inspected.

Processing times may vary depending on payment providers.